A Change of Guard

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Tuesday, 24 June 2014

CNN sorry for temple gaffe [CNN says Angkor Wat belongs to Thailand]

CNN International has apologised to the Ministry of Tourism after mistakenly posting on its Facebook page on Wednesday that the iconic temple of Angkor Wat was in neighbouring Thailand, drawing the ire of Cambodians around the world and outcry from the government.
“Thailand’s Angkor Wat is only no. 6 – so what’s the world’s top landmark?” the global broadcaster posted, with a link to an article about the world’s top 10 landmarks according to users of travel review site TripAdvisor.
A post on the Tourism Ministry’s website on Thursday described the Thailand error as a “rude shock” and provided links to two emailed apologies from CNN.
“That was regarded to be highly unacceptable by many who had expressed disgust since CNN International is of high repute. The Ministry of Tourism promptly wrote to CNN International to seek an explanation and for immediate redress,” it said.
CNN International’s Asia-Pacific vice president and managing director, Ellana Lee, said the organisation had concluded that “human error” was responsible for the mistake, which was “corrected within minutes”.
“On behalf of CNN, I apologize for any offense and confusion this has caused,” Lee wrote in an email to Minister Thong Khon, Secretary of State So Mara and marketing and promotion director Visothy So.
Another email from CNN sales director Stacey Rabsatt said: “We understand the sensitivities and know this is not acceptable”.

The ministry has urged Cambodians to accept the mistake as an innocent one, though numerous comments on CNN’s Facebook page have continued to lambast the broadcaster.
In 2003, the Thai Embassy in Phnom Penh was set ablaze and Thai-owned businesses attacked after local newspapers reported unverified claims that a Thai actress had said Angkor Wat belonged to Thailand.

1 comment:

Anonymous said...

We demanded Ellana Lee to apologized on CNN t.v. The damages had already been done. Most audiences around the world will not go through e-mails link to read. When they wanted to watch CNN they go to their television. We Cambodian had been the victims of of Western media has helps Thai to portray us as everything as negatives. Anything goods that we had they portrayed as been Thai. This is not human errors, it had countless happen before we Cambodian didn't notices. Example Google I remembered 2 years ago put Prasat Preah Vihear, Prasat Ta Moan, Prasat Ta Krabey inside Thailand. They retracted after only many Cambodian and government complains. This is outrage because CNN knew everything about world history to make this kind of mistake. Tourists around the world knew Angkor Wat is Cambodia even if they could locate Cambodia on the world map.